Submit An Abuse Form

To file a complaint about a website, email address or IP Address involved in any illegal or unethical activity, fill the form below.

As always, please provide proof of the alleged abuse and/or any other pertinent information to help us investigate the matter and take appropriate action.

Remember that depending on the nature of the issue you'd like to report, the details may vary.

If you represent a law enforcement/government agency, please send your email directly to abuselea@fisherman.ng. Reports from law enforcement/government agencies are processed within 24 hours.

NOTICE: This channel has been established as a dedicated channel for law enforcement agencies. If you do not act on behalf of a government agency/law enforcement, please do not use this email as reports from any non-law enforcement/government agency source will not be processed.

If you represent a security organization, who often sends a lot of abuse reports , please send an email directly to abusedesk@fisherman.ng , and we will find an efficient solution for you.

Response to Abuse

Before reporting your concern, please make sure that the domain name in question uses our services, check the domain name registration detail. To define the IP address associated with the domain name, go to https://toolbox.googleapps.com/apps/dig/#A and subsequently check the whois and returned IP address at https://whois.domaintools.com to obtain the contact details of the hosting provider.

Some types of abuse may not be verified from our side if we only act as a domain provider and the abusive content resides on third-party servers. Due to this, we will not take restrictive action in order to avoid false-positive cases. This policy particularly affects copyright/DMCA, email abuse/spam, fraud, malware/hacking activity, etc.

To expedite the resolution, we highly recommended escalating websites that are registered with TopClass Fisherman only to their respective hosting provider supporting your report with sufficient evidence. You might also decide to get in touch with the domain name holder directly by using the Whois details that are assigned to that domain name. If the Whois details are hidden by our Domain Privacy protection service, feel free to send your email to the protected email address. It will then be forwarded to the real email address of the domain holder.

We would like to call to your attention that we will not be able to provide you with any contact information of the domain name holder without expressed permission from the customer, except under limited circumstances such as an official Court Order or Subpoena.

Timeframe for proccessing Reports

Our general ticket processing time is 72 hours, but it may vary for each specific case.

IMPORTANT: Ticket processing time may not indicate the timeframe in which the issue will be resolved. Depending on the particular case and the type of the issue, it may take a different amount of time for our investigation to be performed